Product FAQs

1. How much power output should I expect from my solar panels in real-world conditions?

Answer:
Solar panels are tested under Standard Test Conditions (STC), which means the rated wattage (e.g. 200W, 400W) reflects performance in ideal lab settings. In everyday use, output will vary depending on:

• Sunlight strength and angle

• Shading from trees, buildings, or clouds

• Temperature (panels perform slightly less efficiently in extreme heat)

• Cleanliness of the panel surface

As a guide, panels typically produce 70–90% of their rated capacity under good sunlight. For example, a 200W panel might generate 140–180W in normal conditions.

2. Do solar panels work on cloudy or rainy days?

Answer:
Yes – but with reduced efficiency. On overcast days, solar panels may generate 10–30% of their usual output depending on cloud thickness. Rain itself doesn’t harm performance and can even help by washing away dust. For consistent power in poor weather, consider adding extra panel capacity or pairing with a battery bank.

3. How often should I clean my solar panels, and what’s the best method?

Answer:
For portable panels, blankets, or fixed caravan panels:

• Inspect every 2–3 months (or more often in dusty/outback conditions).

• Clean with a soft cloth or sponge and fresh water – avoid harsh detergents.

• Do not use high-pressure washers or abrasive brushes as they may damage the surface.

Keeping panels clean ensures maximum light absorption and performance.

4. What should I do if my inverter or battery is not charging properly?

Answer:
First, check these common causes:

• Connections – Ensure cables are properly connected and not loose.

• Shading – Even partial shade can reduce charging.

• Fuse / protection devices – Check for blown fuses or tripped breakers.

• Battery state – Some lithium batteries enter protection mode if over-discharged.

If the issue persists, refer to your product’s troubleshooting guide or contact our Support Team with details of the symptoms.

5. How do I maintain my lithium or AGM battery for the longest lifespan?

Answer:

• Lithium batteries: Avoid fully discharging; keep between 20–80% charge when possible. Store in a cool, dry place if not in use.

• AGM batteries: Keep fully charged, avoid deep discharges below 50%, and recharge promptly after use.

• General tip: Do not expose batteries to extreme heat or freezing conditions for prolonged periods.

With correct care, lithium batteries can last 8–10 years, and AGM batteries 3–5 years on average.

6. Do I need regular servicing for solar panels or batteries?

Answer:
Solar panels generally require minimal servicing beyond cleaning. Batteries should be checked periodically for charge status and connections. If using a complete system (panels + inverter + batteries), we recommend an annual inspection to ensure everything is operating efficiently and safely.