Our customer support team is available 24 hours a day, 7 days a week. However, some departments operate only during specific hours. We have created a list of the hours for each department in our team.
Customer Support Team
Operating Hours: 24 hours, 7 days a week.
Team Email: customersupport@starpoweradvancesolartechnology.com
Online Live Chat Customer Support Team
Operating Hours: 24 hours, 7 days a week.
Refund Department
Operating Hours: 10:30 am - 4 pm, Mon-Fri
Team Email: refunds@starpoweradvancesolartechnology.com
Returns Centre
Operating Hours: 11 am - 5 pm, Mon-Fri
Team Email: returns@starpoweradvancesolartechnology.com
Other Departments:
Invoices & Accounts Team: 7:30 am - 5:30 pm, Mon-Fri
Team Email: invoices@starpoweradvancesolartechnology.com
Order Fulfilment Team: 9:30 am - 3:30 pm, Mon-Fri
Team Email: tracking@starpoweradvancesolartechnology.com
Sales Team: 9 am - 5 pm. Mon-Fri.
Team Email: sales@starpoweradvancesolartechnology.com
Live Chat Team
Operating Hours: 9 am - 12 pm, Mon-Sun
Team Email: livechat@starpoweradvancesolartechnology.com
Live Chat Service
Operating Hours: 24 hours, 7 days a week.
Call Centre
Operating Hours: 9 am - 5 pm, Mon-Fri.
Team Email: call.centre@starpoweradvancesolartechnology.com
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