How Do I Return An Item?

Modified on Wed, 26 Feb at 10:19 PM

How do I return an item?

1. Visit our Help Centre at https://help-centre.starpoweradvancesolartechnology.com/support/home

2. Click on the Submit a Request button.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label.

If you are having trouble submitting your return using the above instructions, you can submit your return emailing us at [email protected]

Need to return an item? No worries, use the contact details below to get started.

Returns Centre: https://help-centre.starpoweradvancesolartechnology.com/support/tickets/new

Customer Support: [email protected]

Ph: 0257610297

Email: [email protected]

Note For Submitting Returns Via Email: Please include your order number within the email subject when submitting a return via email, and ensure the email address used is linked to your order or online account.