Can The Item/s Be Exchanged Or Replaced?

Modified on Mon, 24 Jul, 2023 at 12:16 AM

If you receive a defective or damaged item, we are pleased to offer an exchange or replacement. Once your request is approved, we will ship the replacement item/s to the delivery address we have on file for you. Please note that we can only offer exchanges or replacements for the exact same item originally purchased.


Need to return an item? No worries, use the link below to submit a return for your order. 


Start your return by clicking here: Returns Centre


To contact our customer support team, kindly visit this link

https://help-centre.starpoweradvancesolartechnology.com/support/home



View our full Refund Policy HERE



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