Portable Fridge Freezer Troubleshooting

The fridge isn’t operating

• Check that the fridge is plugged in and connected to power.

• Check whether the voltage is too low.

• Check that a fuse hasn’t blown or circuit tripped.

Illuminating light does not work

• Ensure the fridge is connected to power.

• Check that the globe hasn’t blown.

The fridge is making a strange odour

• Odourous foods should be closely wrapped and sealed in containers.

• Ensure that the interior is clean. Refer to cleaning instructions.

The fridge door doesn’t close properly

• Ensure that food isn’t preventing the door from closing.

• Ensure that the fridge is completely level and feet are adjusted to touch the floor.

• Ensure the fridge door gaskets/seals are clean.

The fridge compressor is continuously running

• It is normal for the fridge compressor to operate for longer periods of time when the ambient temperature is higher (i.e... in Summer).

• Do not put too much food in the fridge at one time.

• Do not put warm/hot foods into the fridge.

• Try to minimise the frequency of the door opening.

Water pan overflows

• Doors not closed properly, resulting in increased defrosting.

• Too much food within the fridge, or stored food contains too much water, resulting in heavy defrosting.

The fridge is making loud noises

• It’s normal for the fridge to make noises when refrigerant coolant is being circulated.

• Check that the fridge is correctly levelled.

Do you have more concerns or want to know more about our products? Visit our Customer Support Page, or call (02) 5761 0297 for quick assistance.