A malfunctioning BMS can cause your battery to discharge fast and affect its overall lifespan. If your battery cuts off at 9.5V or lower, immediately disconnect the load and follow the following steps:
Step 1: Put aside the batter for 30 minutes after disconnecting the load. Afterwards, check if the battery voltage is normal and can hold a charge.
Step 2: If the battery voltage still falls below 10V and cannot hold a charge, you have 2 options to activate it.
I. Use a charger with a zero-volt charging function (this can charge the battery starting from 0 volts). After fully charging it, the battery can be used as normal.
II. Use any type of 12V battery with charge and connect it in parallel with the battery. Once it detects charge, disconnect it from the parallel connection. Fully charge the battery afterwards before using it as normal.
Got more concerns or want to know more about our products? Visit our Customer Support Page, or call (02) 5761 0297 for quick assistance.
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